Good news arrived in my inbox first thing this morning [February 2013]! Xanterra Parks and Resorts will continue to manage the hotels, restaurants, and some activities in Yellowstone.
I have known the concessionaire contract was up for renewal but not exactly when a new one would be awarded. As a yearly (or oftener) visitor to the park, I’ve had nothing but good experiences with Xanterra, and I find they keep getting better. Rooms are always clean and equipped as promised, restaurant food has been getting better, and their personnel is pleasant, helpful, and seems content to be working there. Many of the seasonal help return summer after summer.
Xanterra has also embarked on making the park greener, with recycling, serving locally obtained food products when possible, and other worthwhile projects. A major part of their new contract involves redevelopment of the dilapidating cabins at Canyon. Hooray!
An excellent article about Xanterra’s new contract by Ruffin Prevost appears at: